FAQ
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Bracknell FAQs
When should we arrive?
Please arrive 20 minutes prior to the time slot you have booked for. If you arrive late, we may not be able to give you the full 60 minutes if we have other groups booked after you. Arriving earlier will often mean you need to wait while our team make the room ready for you. Arriving late may mean we are unable to offer the full experience.
When are you open?
We are closed Mondays and Tuesdays unless it is school holidays or a bank holiday.
We usually operate five games a day at the following times: 10am to 10pm
If you’re curious about enjoying a game outside of these times, email bracknell@pierpressure.co.uk or call 07856 342226
The slot I want appears unavailable, is there any way I can get it?
We close our bookings online 12 hours before the time slot to allow us to plan staff. If the time you want to book looks unavailable, we might STILL have a space! To find out, please call us on 07856 342 226. or email bracknell@pierpressure.co.uk.
Are your rooms wheelchair accessible / How accessible are the rooms?
Accessibility varies across our games; we do have a lift and accessible bathrooms. Please note that you will need to have someone with you to assist you for any clues at heights.
What is the minimum age to participate?
The minimum age to take part in our experiences are as follows:
The Siege of Spellbreak Bank, VR Escape Rooms, & VR Shooting Games: 8+
Pharaoh's Mystery & Prison Break: 10+
Alien Encounter: 13+
All players under the age of 16 must have an adult accompanying them, if you do not have an adult in your group you will not be allowed to play and no refund will be given. You do not need to pay for the supervising adult and they can be the 7th player in the room.
Can you have 8+ players at once?
For the comfort and enjoyment of our players, our games are designed to work for 2 to 6 players or 2 to 5 for our VR Arena. If you’re looking to book for more people, you’ll need to book more than one game. Our games are normally staggered, but we can arrange to start them all at the same time for a large group.
To discuss your options, email bracknell@pierpressure.co.uk or call 01344 962462.
I’m interested in an escape room party, do you do this?
We can arrange to run multiple rooms at the same time to accomodate all of your party guests; up to a maximum of 33 players across our Escape Rooms and Virtual Reality Arena. We don’t have a party room as we have changed it into an escape room.
Do you have lockers?
We do. You will be unable to take phones, bags or coats into the rooms, so you will be provided with a locker for these items at reception.
Can I drink alcohol whilst playing the game?
Puzzalogical escape rooms are situated near the town centre that has a pub and restaurants.
Please note: We want you to have fun, but we do have a very strict policy when it comes to inebriated participants and recommend doing most of your drinking after, rather than before or during the game. If we suspect anyone has had too much to drink, we will ask them to leave the room and no refund will be given. Your minds will need to be at their sharpest if you want to succeed!
How long does the game last?
Each experience usually lasts between 60 and 80 minutes, but how long it takes to complete the room is totally up to you and your team! There is a 5 minute brief at the start, up to 60 minutes of gameplay time within the room itself, and a short 5 minute debrief and photo opportunity at the end.
Please note: Alien Encounter runs for 75 minutes, and our VR Escape Rooms and Shooting Games run for 45 minutes.
General FAQs
How long does the experience last?
Is it scary?
No. Some escape room brands do like to use horror themes in their rooms but we don’t. All of our rooms are 100% fright free.
Do I need to be physically fit?
No. There are no elements in our rooms that require any kind of physicality. This is more about brain fitness and dexterity, than physical fitness.
Can we squeeze more people into the room than your max limit?
What happens if we don’t complete the game in 60 minutes?
Can I book if I am pregnant?
Is it safe for someone with claustrophobia?
Please note: If you’re looking to book more than 3 months in advance, or if you have any questions that are not covered by our FAQ, contact us now or send us an email to bracknell@pierpressure.co.uk.