FAQ
Yes, we can. Although our largest rooms take a maximum of nine people, we can take groups of up to 48 people playing all of our rooms at the same time. A group that size would be split across our two central Brighton sites but we can take up to 36 players at just our Upper North Street location. All arrive together, split into groups and then play multiple rooms at the same time. This option is available for corporate team building groups, school groups, hen parties, stag parties and any other large celebration.
There is no street parking immediately outside our two main venues.
If arriving by car to our Upper North Street venue we recommend parking at Churchill Square car park and walking up the hill from there which is only 400 metres.
If arriving by car to our Trafalgar Lane venue we recommend parking at Trafalgar Street car park which is only 200 metres away.
There is free parking directly outside Preston Manor on the driveway.
The games themselves last an hour, but we always recommend to allow 80-90 minutes from the time you arrive to the time you leave again. This extra time is an allowance for bathroom use, briefings and game storylines before the game starts. Plus photos, debriefs and probably more loo breaks afterwards!
No. Some escape room brands do like to use horror themes in their rooms but we don’t. All of our rooms are 100% fright free.
No. There are no elements in our rooms that require any kind of physicality. This is more about brain fitness and dexterity, than physical fitness.
Sadly the max limit is there for a reason and it would either be unsafe or unfun to put any more people in. If you’re a bigger group you can book multiple rooms and split into teams.
Don’t worry, even if you don’t complete the game in 60 minutes, your host will let you back out of the room.
Yes dogs are allowed in our Upper North Street and Trafalgar Lane venues as long as they’re house trained and well behaved. Our Raver Quest room does have music and flashing lights. Any damage must be paid by the owner.
Dogs are not allowed inside Preston Manor.
Every day 10am-10pm
Sadly, due to the beautiful architecture of Brighton, this is something we struggle with. You will find that in both of our venues, the toilets and fire exits are not located on the entrance floor, and you will have to use our stairs to access them if needed.
Upper North Street: Our entrance door has a 2cm elevation from the floor but is equipped with double doors to allow for a spacious entrance. Pavilion Perplex is our only room that is entirely on the entrance level.
Trafalgar Lane: With an elevation of 12.7cm, this site has a small platform before you enter the doorway. Tea Party is located on the ground floor of this building.
Preston Manor is wheelchair accessible. Two of the rooms we use for Clue Company and Mince Spy Mystery are on the first floor, so aren’t accessible with a wheelchair, unfortunately. If you are coming to play Clue Company or Mince Spy Mystery in a wheelchair, please let us know in advance so we can let you in the accessible entrance.
For more details, please check our Accessibility page
Yes you can, most of our rooms have a chair of some kind that you can rest on and you can always step outside for a breather if you need to.
Children under 14 need to be accompanied by an adult during their game. Under 18s will need to have an adult in the building or easily reachable nearby (but not necessarily in the escape room with them) or will need to provide emergency contact and medical condition details for safeguarding purposes. There is no upper age limit!
Children under 16 will need to be accompanied in the reception area of our Upper North Street premesis as we now sell alcohol there, but that adult does not need to be in the room with players over 14.
All under 18s must be accompanied by an adult after 9pm. This is only relevant if you have booked to play Broken, Pavilion Perplex, Raver Quest, Loot the Lanes or Modrophenia.
All bookings at Upper North Street are ‘private’ bookings so it will always just be your team against the clock.
Games of Clue Company are played alongside other teams but you are not required to interact with them and can avoid them by choosing rooms to explore which are currently empty.
Please arrive at the time you’ve booked for. If you arrive late, we may not be able to give you the full 60 minutes if we have other groups booked after you. Arriving early will often mean you need to wait while our team make the room ready for you.
Yes, perfectly safe. None of our rooms are actually locked so you are free to step outside the room at any time if you need some air or a change of scenery. You won’t be stuck in any small spaces, none of our rooms are smaller than an average sized bedroom.
Yes, you can. That’s no problem at all. Just give us a call or an email and we can add an extra person (or as many extra people as you like) to your booking. If the game is at our Upper North Street venue, you’re welcome to pay for the extra person when you arrive or pay in advance over the phone or via a payment link we can send. If the game is at Trafalgar Lane then we will need to take payment in advance as payment facilities are limited there.
Please note: Children under 16 will need to be accompanied in the reception area of our Upper North Street premesis as we now sell alcohol there, but that adult does not need to be in the actual escape room with players over 14.
All under 18s must be accompanied by an adult after 9pm. This is only relevant if you have booked to play Broken, Pavilion Perplex, Raver Quest, Loot the Lanes or Modrophenia.