There is no parking immediately outside our main venue in Upper North Street, it is all residents only. If arriving by car, we recommend parking at Churchill Square car park and walking up from there which is only 400 metres.
There is free parking directly outside Preston Manor on the driveway.
Is it scary?
No. Some escape room brands do like to use horror themes in their rooms but we don’t. All of our rooms are 100% fright free.
Do I need to be physically fit?
No. There are no elements in our rooms that require any kind of physicality. This is more about brain fitness and dexterity, than physical fitness.
Can we squeeze more people into the room than your max limit?
Sadly the max limit is there for a reason and it would either be unsafe or unfun to put any more people in. If you’re a bigger group you can book multiple rooms and split into teams.
What happens if we don’t complete the game in 60 minutes?
Don’t worry, even if you don’t complete the game in 60 minutes, your host will let you back out of the room.
Can I bring my dog?
Yes dogs are allowed in our Upper North Street venue as long as they’re house trained and well behaved. Our Raver Quest room does have music and flashing lights. Any damage must be paid by the owner.
Dogs are not allowed inside Preston Manor.
When are you open?
Every day 10am-10pm
Are you wheelchair accessible?
Sadly not, due to the limitations of the premises our fire exit and toilets are downstairs.
Preston Manor is wheelchair accessible. Two of the rooms we use for the Clue Company game are on the first floor so aren’t accessible with a wheelchair, unfortunately. If you are coming to play Clue Company in a wheelchair, please let us know in advance so we can let you in the accessible entrance.
Can I book if I am pregnant?
Yes you can, most of our rooms have a chair of some kind that you can rest on and you can always step outside for a breather if you need to.
What are the age limitations?
Children under 14 need to be accompanied by an adult. Under 18s will need to have an adult in the building or easily reachable nearby (not necessarily in the escape room with them) or will need to provide emergency contact and medical condition details for safeguarding purposes. There is no upper age limit!
Will we be put in a group with other people?
All bookings at Upper North Street are ‘private’ bookings so it will always just be your team against the clock.
Games of Clue Company are played alongside other teams but you are not required to interact with them and can avoid them by choosing rooms to explore which are currently empty.
When should we arrive?
Please arrive at the time you’ve booked for. If you arrive late, we may not be able to give you the full 60 minutes if we have other groups booked after you. Arriving early will often mean you need to wait while our team make the room ready for you.
Is it safe for someone with claustrophobia?
Yes, perfectly safe. None of our rooms are actually locked so you are free to step outside the room at any time if you need some air or a change of scenery. You won’t be stuck in any small spaces, none of our rooms are smaller than an average sized bedroom.